Jira Service Management

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(Dell) is committed to compliance with the laws and regulations in each country into which the company ships our products. Our products are designed and tested to meet the appropriate worldwide standards for Product Safety, Electromagnetic Compatibility, Ergonomics and other regulatory compulsory requirements, when used for their intended purpose.\nThe Product Compliance Help Desk responds to requests in the order they are received and monitored during normal business hours, Monday - Friday, 8a.m. - 5p.m. CST / GMT-6 hours. Our commitment is to respond within 2 business days from the time your request was received. To submit a request, please click here.\nDell Internal Employees are required to Log in if they are not seeing Category Options in the request form. Please follow the <a href=\"https://dellproductcompliance.atlassian.net/wiki/download/attachments/23265281/Jirahelpdesk%20%20External%20User%20Guide.docx\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">User Guide instructions </a>","translations":{"en-US":{"helpCenterTitle":"Welcome to DELL Product Compliance Support ","sharedPortalName":"DELL Product Compliance ","announcementMessage":"{color:#FF0000} ***Anticipated Response Time Delay During Holiday Closure***\n\nDear Valued Customers,\n\nDuring December 25th to December 29th, our helpdesk will experience delayed response times due to the holiday office closure. Additionally, a global shutdown is planned for January 1st.\nTo minimize delays, please submit your requests at your earliest convenience. We appreciate your understanding and cooperation during this period. For urgent inquiries, anticipate adjusted response times.\nThank you for your ongoing support.\n\nBest Regards,\nGlobal Product Compliance Helpdesk {color}\n\nDell Inc. (Dell) is committed to compliance with the laws and regulations in each country into which the company ships our products. Our products are designed and tested to meet the appropriate worldwide standards for Product Safety, Electromagnetic Compatibility, Ergonomics and other regulatory compulsory requirements, when used for their intended purpose.\n\n\nThe Product Compliance Help Desk responds to requests in the order they are received and monitored during normal business hours, Monday - Friday, 8a.m. - 5p.m. CST / GMT-6 hours. Our commitment is to respond within 2 business days from the time your request was received. To submit a request, please click here.\n\nDell Internal Employees are required to Log in if they are not seeing Category Options in the request form. Please follow the [User Guide instructions |https://dellproductcompliance.atlassian.net/wiki/download/attachments/23265281/Jirahelpdesk%20%20External%20User%20Guide.docx]","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/1e9a4cd8-7d95-4c99-b0f1-eadcc9abfedb/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJhNjk5MWE5YS1mMjFlLTRmMDMtYWNkZi0yNWE2MjRjZmFkMjAiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjFlOWE0Y2Q4LTdkOTUtNGM5OS1iMGYxLWVhZGNjOWFiZmVkYiI6WyJyZWFkIl19LCJleHAiOjE3MDE3OTAyMjUsIm5iZiI6MTcwMTc4OTYyNX0.ATRyVHq8ukxU0fFyR4nR3qKZLkqYvK9NIWy9BEuByfM&client=a6991a9a-f21e-4f03-acdf-25a624cfad20&height=300&mode=fit","bannerMediaApiFileId":"1e9a4cd8-7d95-4c99-b0f1-eadcc9abfedb","useDefaultBanner":false,"isBannerAvailable":true},"portal":{"id":"5","key":"gpuh","projectId":10004,"serviceDeskId":5,"name":"DELL General Product Use & Handling","description":"Product use and handling instructions, product and accessory information, accessibility for Dell products information are available.\nThe Product Compliance Help Desk responds to requests in the order they are received and monitored during normal business hours, Monday - Friday, 8a.m. - 5p.m. CST / GMT-6 hours. Our Service Level Agreement (SLA) is 2 business days from the time your request entered the mailbox. We will make every effort to process your request within 2 business days, but we sometime experience delays in our response rates.\nDell Internal Employees are required to Log in if they are not seeing Category Options in the request form. 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