{"xsrfToken":"1667f3f55ea48f84c943729e0f7349a15d557b26_lout","branding":{"id":"13","key":"gi","name":"DELL General Information","portalBaseUrl":"/servicedesk/customer/portal/13"},"helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Welcome to DELL Product Compliance Support ","sharedPortalName":"DELL Product Compliance ","userInitialAnnouncementMessageWiki":"<p><font color=\"#FF0000\"> **<b>Anticipated Response Time Delay During Holiday Closure</b>**<br> <br> Dear Valued Customers,<br> <br> During December 25th to December 29th, our helpdesk will experience delayed response times due to the holiday office closure. Additionally, a global shutdown is planned for January 1st.<br> To minimize delays, please submit your requests at your earliest convenience. We appreciate your understanding and cooperation during this period. For urgent inquiries, anticipate adjusted response times.<br> Thank you for your ongoing support.<br> <br> Best Regards,<br> Global Product Compliance Helpdesk </font></p>\n<p>Dell Inc. (Dell) is committed to compliance with the laws and regulations in each country into which the company ships our products. Our products are designed and tested to meet the appropriate worldwide standards for Product Safety, Electromagnetic Compatibility, Ergonomics and other regulatory compulsory requirements, when used for their intended purpose.</p>\n<p>The Product Compliance Help Desk responds to requests in the order they are received and monitored during normal business hours, Monday - Friday, 8a.m. - 5p.m. CST / GMT-6 hours. Our commitment is to respond within 2 business days from the time your request was received. To submit a request, please click here.</p>\n<p>Dell Internal Employees are required to Log in if they are not seeing Category Options in the request form. Please follow the <a href=\"https://dellproductcompliance.atlassian.net/wiki/download/attachments/23265281/Jirahelpdesk%20%20External%20User%20Guide.docx\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">User Guide instructions </a></p>","translations":{"en-US":{"helpCenterTitle":"Welcome to DELL Product Compliance Support ","sharedPortalName":"DELL Product Compliance ","announcementMessage":"{color:#FF0000} ***Anticipated Response Time Delay During Holiday Closure***\n\nDear Valued Customers,\n\nDuring December 25th to December 29th, our helpdesk will experience delayed response times due to the holiday office closure. Additionally, a global shutdown is planned for January 1st.\nTo minimize delays, please submit your requests at your earliest convenience. We appreciate your understanding and cooperation during this period. For urgent inquiries, anticipate adjusted response times.\nThank you for your ongoing support.\n\nBest Regards,\nGlobal Product Compliance Helpdesk {color}\n\nDell Inc. (Dell) is committed to compliance with the laws and regulations in each country into which the company ships our products. Our products are designed and tested to meet the appropriate worldwide standards for Product Safety, Electromagnetic Compatibility, Ergonomics and other regulatory compulsory requirements, when used for their intended purpose.\n\n\nThe Product Compliance Help Desk responds to requests in the order they are received and monitored during normal business hours, Monday - Friday, 8a.m. - 5p.m. CST / GMT-6 hours. Our commitment is to respond within 2 business days from the time your request was received. To submit a request, please click here.\n\nDell Internal Employees are required to Log in if they are not seeing Category Options in the request form. Please follow the [User Guide instructions |https://dellproductcompliance.atlassian.net/wiki/download/attachments/23265281/Jirahelpdesk%20%20External%20User%20Guide.docx]","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/1e9a4cd8-7d95-4c99-b0f1-eadcc9abfedb/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJhNjk5MWE5YS1mMjFlLTRmMDMtYWNkZi0yNWE2MjRjZmFkMjAiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjFlOWE0Y2Q4LTdkOTUtNGM5OS1iMGYxLWVhZGNjOWFiZmVkYiI6WyJyZWFkIl19LCJleHAiOjE3MDE3ODgwNTEsIm5iZiI6MTcwMTc4NzQ1MX0.WjlT9uGIHQ6z0NdRF7p0cf3cMQQ9Mi49Wn8O324S79s&client=a6991a9a-f21e-4f03-acdf-25a624cfad20&height=300&mode=fit","bannerMediaApiFileId":"1e9a4cd8-7d95-4c99-b0f1-eadcc9abfedb","useDefaultBanner":false,"isBannerAvailable":true},"portal":{"id":"13","key":"gi","projectId":10012,"serviceDeskId":13,"name":"DELL General Information","description":"<p>Dell’s Regulatory Compliance Policy along with a list of Quick Links to Product Compliance resources are included.</p>\n<p>The Product Compliance Help Desk responds to requests in the order they are received and monitored during normal business hours, Monday - Friday, 8a.m. - 5p.m. CST / GMT-6 hours.<br> Our Service Level Agreement (SLA) is 2 business days from the time your request entered the mailbox. We will make every effort to process your request within 2 business days, but we sometime experience delays in our response rates.</p>\n<p>Dell Internal Employees are required to Log in if they are not seeing Category Options in the request form. Please follow the <a href=\"https://dellproductcompliance.atlassian.net/wiki/download/attachments/23265281/Jirahelpdesk%20%20External%20User%20Guide.docx\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">User Guide instructions </a></p>","portalBaseUrl":"/servicedesk/customer/portal/13","onlyPortal":false,"reqTypes":[{"id":"115","name":"General Information Support","descriptionHtml":"","callToAction":"General Information Support","introHtml":"","icon":10487,"iconUrl":"https://dellproductcompliance.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10487","groups":[14],"key":""},{"id":"119","name":"Chat","descriptionHtml":"<p>Requests created by chat</p>","callToAction":"Chat","introHtml":"<p>Requests created by chat</p>","icon":10541,"iconUrl":"https://dellproductcompliance.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10541","groups":[],"key":""},{"id":"107","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10527,"iconUrl":"https://dellproductcompliance.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""}],"reqGroups":[{"id":14,"name":"General"}],"orderMapping":{"14":[115]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"c4af3bbd-4033-3add-9510-87d57ca1e63b","appLinkName":"System Confluence","appLinkUrl":"https://gpcehelpdesk.atlassian.net/wiki","spaceKey":"GI1","spaceName":"General Information","spaceUrl":"https://gpcehelpdesk.atlassian.net/wiki/spaces/GI1","isServer":false},"labels":[],"projectKey":"GI","serviceDeskId":13,"kbLinkDomainURLs":["https://dellproductcompliance.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":13,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"GI","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJhNjk5MWE5YS1mMjFlLTRmMDMtYWNkZi0yNWE2MjRjZmFkMjAiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDEyIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MDE3ODg2NTEsIm5iZiI6MTcwMTc4NzQ1MX0.2G_R8NZVvB8P4myvW7HwbSIMwBk4yzyNz93g7MxdXKM","targetCollection":"upload-project-10012","endpointUrl":"https://api.media.atlassian.com","clientId":"a6991a9a-f21e-4f03-acdf-25a624cfad20","tokenDurationInMins":20}},"reqCreate":{"id":115,"projectId":10012,"form":{"name":"General Information Support","descriptionHtml":"","callToAction":"General Information Support","intro":"","instructions":"","icon":10487,"iconUrl":"https://dellproductcompliance.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10487","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","fieldId":"summary","fieldConfigId":"","label":"Summary","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Attachment","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/13/create/115","requestValidateBaseUrl":"/servicedesk/customer/portal/13/validate/115","calendarParams":{"firstDay":0,"date":"2023-12-05T14:44:11+0000","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"c4af3bbd-4033-3add-9510-87d57ca1e63b","appLinkName":"System Confluence","appLinkUrl":"https://gpcehelpdesk.atlassian.net/wiki","spaceKey":"GI1","spaceName":"General Information","spaceUrl":"https://gpcehelpdesk.atlassian.net/wiki/spaces/GI1","isServer":false},"labels":[],"projectKey":"GI","serviceDeskId":13,"kbLinkDomainURLs":["https://dellproductcompliance.atlassian.net"]},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":true,"siteKey":"6LePXLkdAAAAAF4gCNalrL1IvZcqbNbZf_Zakudd","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJhNjk5MWE5YS1mMjFlLTRmMDMtYWNkZi0yNWE2MjRjZmFkMjAiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDEyIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MDE3ODg2NTEsIm5iZiI6MTcwMTc4NzQ1MX0.2G_R8NZVvB8P4myvW7HwbSIMwBk4yzyNz93g7MxdXKM","targetCollection":"upload-project-10012","endpointUrl":"https://api.media.atlassian.com","clientId":"a6991a9a-f21e-4f03-acdf-25a624cfad20","tokenDurationInMins":20},"hasProformaForm":true,"proformaTemplateForm":{"id":3,"updated":"2023-07-24T14:17:27.213172Z","publish":{"jira":{"newIssueIssueTypeIds":[],"newIssueRequestTypeIds":[115],"submitOnCreate":true,"validateOnCreate":true},"portal":{"portalRequestTypeIds":[115],"submitOnCreate":true,"validateOnCreate":true}},"design":{"settings":{"templateId":3,"name":"General Information Request","submit":{"lock":false,"pdf":false}},"layout":[{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":2},"localId":"56abfca7-4377-4390-b9c6-b2ce0e630c73"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":29},"localId":"92e63851-4dc8-460c-81be-338904957075"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":3},"localId":"d85d42a5-bf67-4c40-a133-171495986604"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":5},"localId":"9d8c97cc-ad98-4238-82bd-4a1d8ed06f59"}},{"type":"paragraph","content":[]},{"type":"paragraph","content":[]},{"type":"paragraph","content":[]}]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":9},"localId":"1cac7d41-6c58-4c93-bac3-974eb3d9c679"}}]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":11},"localId":"94ef363d-a8f0-41cf-a89e-6072ecaf2ab6"}}]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":15},"localId":"9d83871e-898f-4d27-bd94-3055e9ca059f"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":30},"localId":"2853d57b-b995-4003-b391-2383603501b7"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":31},"localId":"26b36246-003e-4b98-aa26-781bcbc65e48"}}]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":18},"localId":"5a424c7e-e85c-476c-8e7e-5a3f75536ff1"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":19},"localId":"f8c0a369-0fb2-44c2-a0f5-961445c48f11"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":20},"localId":"d9c53743-5092-47ca-80af-09fbec4b1c48"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":26},"localId":"1523fe1b-6507-4d87-b1c7-4ffc4bb079b2"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":21},"localId":"1cf630fe-e167-437a-9545-7d1d209b40d7"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":22},"localId":"c07110b7-451b-44ab-abc2-caf18d8b1864"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":23},"localId":"12223af4-6c58-4ea1-ab50-915d488f72ef"}}]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":28},"localId":"647b9bd7-7c7c-446f-9ad0-736225625716"}}]}],"conditions":{"13":{"t":"sh","i":{"co":{"cIds":{"5":["10023"]}}},"o":{"sIds":["3"]}},"10":{"t":"sh","i":{"co":{"cIds":{"5":["10021"]}}},"o":{"sIds":["2"]}},"6":{"t":"sh","i":{"co":{"cIds":{"5":["10020"]}}},"o":{"sIds":["1"]}},"25":{"t":"sh","i":{"co":{"cIds":{"5":["10020","10021","10022","10023","10024","10168","10169"]}}},"o":{"sIds":["4"]}},"27":{"t":"sh","i":{"co":{"cIds":{"5":["10168","10169"]}}},"o":{"sIds":["5"]}}},"sections":{"4":{"conditions":["25"]},"5":{"name":"Due Date","conditions":["27"]},"1":{"name":"Certification Check","conditions":["6"]},"2":{"name":"Environment Check","conditions":["10"]},"3":{"name":"Report Check","conditions":["13"]}},"questions":{"22":{"type":"tl","label":"Chassis Type","description":"","validation":{"rq":false},"jiraField":"customfield_10053","questionKey":""},"26":{"type":"tl","label":"Service Tag #","description":"","validation":{"rq":false},"jiraField":"customfield_10070","questionKey":""},"5":{"type":"cd","label":"Category","description":"Fields below will change depending on the category of your request.","validation":{"rq":true},"jiraField":"customfield_10043","questionKey":""},"21":{"type":"tl","label":"Dell Sku #","description":"","validation":{"rq":false},"jiraField":"customfield_10052","questionKey":""},"31":{"type":"tl","label":"Please be specific on which reports you are inquiring","description":"Please identify the specific products and reports types being requested (eg. Optiplex GX280,Product Safety, EMC for US, EMC for Europe,IEC 62368, etc). Be as specific as possible.","validation":{"rq":true},"jiraField":"customfield_10101","questionKey":""},"20":{"type":"tl","label":"Dell Part Number","description":"","validation":{"rq":false},"jiraField":"customfield_10050","questionKey":""},"2":{"type":"tl","label":"Subject","description":"","validation":{"rq":true},"jiraField":"customfield_10042","questionKey":""},"18":{"type":"tl","label":"Marketing Model Name","description":"","validation":{"rq":true},"jiraField":"customfield_10051","questionKey":""},"30":{"type":"tl","label":"What is the purpose of this disclosure report request?","description":"Please provide an explanation of why Dell reports are being requested.","validation":{"rq":true},"jiraField":"customfield_10100","questionKey":""},"29":{"type":"pg","label":"Description","description":"","validation":{"rq":false},"jiraField":"description","defaultAnswer":{"text":"Please provide additional information"},"questionKey":""},"3":{"type":"tl","label":"Country of Customer","description":"","validation":{"rq":true},"jiraField":"customfield_10047","questionKey":""},"28":{"type":"da","label":"Due Date","description":"","validation":{"rq":true},"jiraField":"duedate","questionKey":""},"19":{"type":"tl","label":"Regulatory Model #","description":"","validation":{"rq":false},"jiraField":"customfield_10049","questionKey":""},"23":{"type":"tl","label":"Sales Order #","description":"","validation":{"rq":false},"jiraField":"customfield_10054","questionKey":""},"15":{"type":"cm","label":"","description":"If yes, please attach above .If not ,we will send you instructions on how to acquire one.","validation":{"rq":false},"jiraField":"customfield_10057","questionKey":""},"11":{"type":"cl","label":"Environmental Category","description":"","validation":{"rq":false},"jiraField":"customfield_10055","questionKey":""},"9":{"type":"cl","label":"Certifications Requested","description":"","validation":{"rq":false},"jiraField":"customfield_10048","questionKey":""}}},"uuid":"b88ad1ec-469a-4035-ac7a-cf054b2c5154"},"proforma":{"formExists":true,"formValid":true,"formTemplateData":{"id":3,"updated":"2023-07-24T14:17:27.213172Z","publish":{"jira":{"newIssueIssueTypeIds":[],"newIssueRequestTypeIds":[115],"submitOnCreate":true,"validateOnCreate":true},"portal":{"portalRequestTypeIds":[115],"submitOnCreate":true,"validateOnCreate":true}},"design":{"settings":{"templateId":3,"name":"General Information Request","submit":{"lock":false,"pdf":false}},"layout":[{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":2},"localId":"56abfca7-4377-4390-b9c6-b2ce0e630c73"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":29},"localId":"92e63851-4dc8-460c-81be-338904957075"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":3},"localId":"d85d42a5-bf67-4c40-a133-171495986604"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":5},"localId":"9d8c97cc-ad98-4238-82bd-4a1d8ed06f59"}},{"type":"paragraph","content":[]},{"type":"paragraph","content":[]},{"type":"paragraph","content":[]}]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":9},"localId":"1cac7d41-6c58-4c93-bac3-974eb3d9c679"}}]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":11},"localId":"94ef363d-a8f0-41cf-a89e-6072ecaf2ab6"}}]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":15},"localId":"9d83871e-898f-4d27-bd94-3055e9ca059f"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":30},"localId":"2853d57b-b995-4003-b391-2383603501b7"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":31},"localId":"26b36246-003e-4b98-aa26-781bcbc65e48"}}]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":18},"localId":"5a424c7e-e85c-476c-8e7e-5a3f75536ff1"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":19},"localId":"f8c0a369-0fb2-44c2-a0f5-961445c48f11"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":20},"localId":"d9c53743-5092-47ca-80af-09fbec4b1c48"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":26},"localId":"1523fe1b-6507-4d87-b1c7-4ffc4bb079b2"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":21},"localId":"1cf630fe-e167-437a-9545-7d1d209b40d7"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":22},"localId":"c07110b7-451b-44ab-abc2-caf18d8b1864"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":23},"localId":"12223af4-6c58-4ea1-ab50-915d488f72ef"}}]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":28},"localId":"647b9bd7-7c7c-446f-9ad0-736225625716"}}]}],"conditions":{"13":{"t":"sh","i":{"co":{"cIds":{"5":["10023"]}}},"o":{"sIds":["3"]}},"10":{"t":"sh","i":{"co":{"cIds":{"5":["10021"]}}},"o":{"sIds":["2"]}},"6":{"t":"sh","i":{"co":{"cIds":{"5":["10020"]}}},"o":{"sIds":["1"]}},"25":{"t":"sh","i":{"co":{"cIds":{"5":["10020","10021","10022","10023","10024","10168","10169"]}}},"o":{"sIds":["4"]}},"27":{"t":"sh","i":{"co":{"cIds":{"5":["10168","10169"]}}},"o":{"sIds":["5"]}}},"sections":{"4":{"conditions":["25"]},"5":{"name":"Due Date","conditions":["27"]},"1":{"name":"Certification Check","conditions":["6"]},"2":{"name":"Environment Check","conditions":["10"]},"3":{"name":"Report Check","conditions":["13"]}},"questions":{"22":{"type":"tl","label":"Chassis Type","description":"","validation":{"rq":false},"jiraField":"customfield_10053","questionKey":""},"26":{"type":"tl","label":"Service Tag #","description":"","validation":{"rq":false},"jiraField":"customfield_10070","questionKey":""},"5":{"type":"cd","label":"Category","description":"Fields below will change depending on the category of your request.","validation":{"rq":true},"jiraField":"customfield_10043","questionKey":""},"21":{"type":"tl","label":"Dell Sku #","description":"","validation":{"rq":false},"jiraField":"customfield_10052","questionKey":""},"31":{"type":"tl","label":"Please be specific on which reports you are inquiring","description":"Please identify the specific products and reports types being requested (eg. Optiplex GX280,Product Safety, EMC for US, EMC for Europe,IEC 62368, etc). Be as specific as possible.","validation":{"rq":true},"jiraField":"customfield_10101","questionKey":""},"20":{"type":"tl","label":"Dell Part Number","description":"","validation":{"rq":false},"jiraField":"customfield_10050","questionKey":""},"2":{"type":"tl","label":"Subject","description":"","validation":{"rq":true},"jiraField":"customfield_10042","questionKey":""},"18":{"type":"tl","label":"Marketing Model Name","description":"","validation":{"rq":true},"jiraField":"customfield_10051","questionKey":""},"30":{"type":"tl","label":"What is the purpose of this disclosure report request?","description":"Please provide an explanation of why Dell reports are being requested.","validation":{"rq":true},"jiraField":"customfield_10100","questionKey":""},"29":{"type":"pg","label":"Description","description":"","validation":{"rq":false},"jiraField":"description","defaultAnswer":{"text":"Please provide additional information"},"questionKey":""},"3":{"type":"tl","label":"Country of Customer","description":"","validation":{"rq":true},"jiraField":"customfield_10047","questionKey":""},"28":{"type":"da","label":"Due Date","description":"","validation":{"rq":true},"jiraField":"duedate","questionKey":""},"19":{"type":"tl","label":"Regulatory Model #","description":"","validation":{"rq":false},"jiraField":"customfield_10049","questionKey":""},"23":{"type":"tl","label":"Sales Order #","description":"","validation":{"rq":false},"jiraField":"customfield_10054","questionKey":""},"15":{"type":"cm","label":"","description":"If yes, please attach above .If not ,we will send you instructions on how to acquire one.","validation":{"rq":false},"jiraField":"customfield_10057","questionKey":""},"11":{"type":"cl","label":"Environmental Category","description":"","validation":{"rq":false},"jiraField":"customfield_10055","questionKey":""},"9":{"type":"cl","label":"Certifications Requested","description":"","validation":{"rq":false},"jiraField":"customfield_10048","questionKey":""}}},"uuid":"b88ad1ec-469a-4035-ac7a-cf054b2c5154"},"linkedJiraFields":["customfield_10070","customfield_10050","customfield_10051","customfield_10052","customfield_10053","customfield_10042","description","customfield_10043","customfield_10054","customfield_10055","customfield_10100","customfield_10101","customfield_10057","customfield_10047","customfield_10048","customfield_10049","duedate"]},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[{"params":{},"key":"com.atlassian.plugins.atlassian-connect-plugin:com.spartez.jira.plugins.support-chat__sd-portal-chat-footer-portal","name":"sd-portal-chat-footer","html":"<div class=\"ap-container\" id=\"ap-com.spartez.jira.plugins.support-chat__sd-portal-chat-footer-portal\">\n\n <div class=\"ap-content \" id=\"embedded-com.spartez.jira.plugins.support-chat__sd-portal-chat-footer-portal\"></div>\n <script class=\"ap-iframe-body-script\">\n (function(){\n var data = {\n \"addon_key\":\"com.spartez.jira.plugins.support-chat\",\n \"uniqueKey\":\"com.spartez.jira.plugins.support-chat__sd-portal-chat-footer-portal\",\n \"key\":\"sd-portal-chat-footer-portal\",\n \"moduleType\":\"webPanels\", \"moduleLocation\":\"servicedesk.portal.footer.portal\", \"title\":\"sd-portal-chat-footer\", \"cp\":\"\",\n \"general\":\"\",\n \"w\":\"\",\n \"h\":\"\",\n \"url\":\"https://chat-api.spartez-software.com/sd-portal-chat?serviceDeskId=13&location=footer&xdm_e=https%3A%2F%2Fdellproductcompliance.atlassian.net&xdm_c=channel-com.spartez.jira.plugins.support-chat__sd-portal-chat-footer-portal&cp=&xdm_deprecated_addon_key_do_not_use=com.spartez.jira.plugins.support-chat&lic=active&cv=1001.0.0-SNAPSHOT&jwt=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiJlZDM1NDUzN2VjODlkNGI2Y2Y0ZTY2NzAyNDFhODA5MzIyOWRhZWM3MTkwYmFhZGI0Zjc0MDlkZmM5MjUxODVlIiwiaXNzIjoiNjhkZDUzODgtMjFmNC0zYTFhLTg2ZWMtNWE4ODRhMWFmMTliIiwiY29udGV4dCI6e30sImV4cCI6MTcwMTc4ODM1MSwiaWF0IjoxNzAxNzg3NDUxfQ.vUKrwqbwrK_KTFzx68d92RXZjmQo5Z2ikE4qa9aKoLE\",\n \"contextJwt\": \"eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiJjb250ZXh0LXFzaCIsImlzcyI6IjY4ZGQ1Mzg4LTIxZjQtM2ExYS04NmVjLTVhODg0YTFhZjE5YiIsImNvbnRleHQiOnsibGljZW5zZSI6eyJhY3RpdmUiOnRydWV9LCJqaXJhIjp7InByb2plY3QiOnsia2V5IjoiR0kiLCJpZCI6IjEwMDEyIn19fSwiZXhwIjoxNzAxNzg4MzUxLCJpYXQiOjE3MDE3ODc0NTF9.vPjBwi8JCYDKnG64FHoSD7Vcd1ImJW1131DfssyyUrk\", \"structuredContext\": \"{\\\"license\\\":{\\\"active\\\":true},\\\"jira\\\":{\\\"project\\\":{\\\"key\\\":\\\"GI\\\",\\\"id\\\":\\\"10012\\\"}}}\",\n \"contentClassifier\":\"\",\n \"productCtx\":\"{\\\"project.key\\\":\\\"GI\\\",\\\"project.id\\\":\\\"10012\\\",\\\"servicedesk.serviceDeskId\\\":\\\"13\\\",\\\"servicedesk.requestTypeId\\\":\\\"115\\\"}\",\n \"timeZone\":\"Etc/GMT\",\n \"origin\":\"https://chat-api.spartez-software.com\",\n \"hostOrigin\":\"https://dellproductcompliance.atlassian.net\",\n \"sandbox\":\"allow-downloads allow-forms allow-modals allow-popups allow-popups-to-escape-sandbox allow-scripts allow-same-origin allow-top-navigation-by-user-activation allow-storage-access-by-user-activation\", \"pearApp\":\"true\", \"apiMigrations\": {\n \"gdpr\": true\n }\n}\n;\n if(window.AP && window.AP.subCreate) {\n window._AP.appendConnectAddon(data);\n } else {\n require(['ac/create'], function(create){\n create.appendConnectAddon(data);\n });\n }\n }());\n</script>\n\n</div>\n"}],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}
{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=dellproductcompliance","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"1667f3f55ea48f84c943729e0f7349a15d557b26_lout","baseUrl":"https://dellproductcompliance.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://dellproductcompliance.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"a6991a9a-f21e-4f03-acdf-25a624cfad20","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","anonymousEnabled":true,"requestIntroEnabled":true}